Hello,

I am having trouble connecting to your site to make my payment for 1 year service after my 3 day trial is finished.

Hello.
I'm using Mac OSX and this is my little demands: should it be possible to colorize the icon in the menu bar i.e. green when connected, grey otherwise ? Another useful trick: when connected add some letters to identify the country we are connected to next to the icon.
Greetings.

The connection to the Norway VPN can so easily be dropped when streaming nrk.no videos!
It's as if the server refuses to transit large flows of data.. This is happening again and again.
Could you try to fix this problem? Thank you sooo much!

Hi, I am having a problem using Pure VPN servers in the UK.
I connect through the quick connect dashboard but when I try to open Chrome
and go to BBC.co.uk it keeps on switching to bbc.com suggesting that your server
is not in the UK.
Can you help me please?

@betsy It is to inform you that you have been assisted on the email you sent at enquiry@purevpn.com.

I subscribed to download books from audible.com. After 4 hours of a download, it was only 37% completed and I lost power!!! What am I doing worng? A movie would take 12 hours at this rate!

thanks to purevpn i can play dota with low ping now :)

Good evening Im receiving strange emails puporting to originate from you they request confirmation of my visa card, and I have now received and email stating
that a full refund has been processed, I have paid in full for this service and feel that the emails received appear to be frauduland

@Tolga Avcil Could you please share with us which operating system you are using and where you are located, so that we may assist you accordingly.

When there is a connection problem with the server, purevpn client disconnects and never warn you about the situation. Unless you bring it to front you are totally unawere you are disconnected. You suppose you are using internet safely under vpn but in fact you are already under surveillance again. Any solution for that ? Auto connect option whenever a problem occurs maybe...

my connection to brazil is soo slow them is imposible use less them 0.05 mb
check my log. this aways like that all the time
my local nonection is very good more them 20mb
when something will be done to improve?

Is your split tunneling feature working? I tried but it doesn't seem to work.

I use the VPN to watch tv abroad.
I watch Zattoo in Switzerland, with your Swiss network and they can't
tell I'm in the USA
___________________________________________
I have a Boxpn VPN besides yours , when I connect to the Boxpn Luxembourg
network I can watch Belgium TV and they do not detect that I'm in an
unauthorized country. WWW.rtbf.be
viewers from Luxembourg are considered locals and can watch TV in Belgium.
WHEN I USE YOUR VPN AND TRY TO WATCH BELGIUM TV ON THE
BELGIUM NETWORK A BOX COMES OUT TELLING ME THAT I AM NOT
AUTHORIZED .
WHAT SETTINGS SHOULD I USE ON YOUR VPN TO BE UNDETECTED ?

Main reason for choosing your service was so I could watch BBC programmes from London as I had done on prior VPN services. It worked for awhile on Pure VPN but now when I connect to servers in United Kingdom/London, and go to www.bbc.co.uk, I get thke following WARNING: BBC iPlayer TV programmes are available to play in the UK only. Find out why.
If you are in the UK and see this message please read this advice. If PureVPN hides my location, how does the BBC know that I'm not in London? I can get UK and Netherlands Netflix.com programmes using my American paid subscription ID but BBC is locked out to PureVPN. Please explain. Thank You.

Hi,

I am still unable to watch movies from tudou.com. It says that I am not inside china. I have tried Hong Kong and China servers but it didn't work. Please advise.

I just join purevpn's plan, how come the connection always lost when jump from one to another. It takes a long time to refresh the view.
When I connected to the country I want and I started to log on the website, it will disconnect.
Have I done something incorrect. Please advise. Thanks

Your VPN speed is very good in china. How can I visit china websites directly
after connect the VPN. I know Astrill has a white list funtion.

VPNに接続してもすぐ切れてしまいます。
解決策はありませんか？

fuck you

Hi,

The site is not accepting my newly aquired log in details you sent me.

Can you advise ?

Thank you.