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How can we improve our PureVPN on Windows?

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AdminPureVPN (Product Team, PureVPN.com) shared this idea  ·   ·  Report…  ·  Admin →
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  • Marco commented  ·   ·  Report

    This is bullshit. I am still waiting for my Login information.
    Please cancel my subscription and refund my money.

  • cliff dougherty commented  ·   ·  Report

    l don"t remember any of my information that is being asked for. I am unable to sing in and use the service. thank you cliff dougherty

  • wes commented  ·   ·  Report

    you shit sucks.your support is worse im not giving some cock sucker Knowingly giving some cock sucker remote access to my computer. thanks but no thanks

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @bernard collin Thanks for contacting us. Could you please share your issue in detail and we will assist you accordingly. You may also join us via live chat from our website for further assistance.

  • SOFFER commented  ·   ·  Report

    Dear Sir ,

    My account is not active

    Can you check , why ?

    thanks

  • Erika K. commented  ·   ·  Report

    This app does not work. The given password does not work; It is useless. I am going to report the app to apple.
    Thanks for charging for nothing...

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Pierre We apologize for this inconvenience. Please share what issues are you getting while using our service in detail and we will assist you accordingly. You may join us via live chat from our website for assistance.

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Dominic Evelyn Thanks for contacing us. You are suggested to try switching between protocols i.e. PPTP / L2TP and share the results with us. If issue persist you may join us via live chat from our website and we will assist you there accordingly.

  • Mark Vigors commented  ·   ·  Report

    Hi, I'm just starting to use your service.
    One thing that would great is if the Mac Menu Bar icon indicated whether the connection is active or not.

    Thanks.

  • Pierre commented  ·   ·  Report

    Only one word

    HORRIBLE

  • Dominic Evelyn commented  ·   ·  Report

    love the service but i am dissapointed with the hulu streaming service, sticks alot and sometimes loses complete internet connectivity and i have to restart the connection.

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Simon Thanks for contacting us. You are suggested to uninstall PureVPN client software and install a latest version of our client from our website that will resolve your issue.

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Akshay Wadegaonkar Thanks for contacting us. Please share which device / operating system do you have and we will guide you accordingly. Also, you are suggested to join us via live chat available on our website and we will guide you there accordingly.

  • Akshay commented  ·   ·  Report

    Dear PureVPN,
    One thing I am getting annoyed with is that PurevPN connection drops spontaneously and if we are not vigilant, we have to keep trying to reconnect it. If we are not watching...what's the use!!?
    I would appreciate a way in which PureVPN reconnects automatically after dropping the connection.
    Many thanks,
    Akshay

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