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AdminPureVPN (Product Team, PureVPN.com) shared this idea  ·   ·  Report…  ·  Admin →
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  • ubaid commented  ·   ·  Report

    how to use

  • Melvin commented  ·   ·  Report

    I already to pay the cost of a year, why not received the account password.
    number is w43107128

  • Melvin commented  ·   ·  Report

    I already pay treasure to pay the cost of a year, why not received the account password.

  • Derryn commented  ·   ·  Report

    Hi,

    I'm trying to use an Australian account that I have with Fox Sports Australia to watch streaming live football. However, the connection is actually quite slow. I was wondering, is there any setting I can change or is there any extra product I can buy to speed this up?

    Thanks,
    Derryn

  • April Chan commented  ·   ·  Report

    Hi, I am a new subscriber of PureVPN. I have connected to China websites but the websites are still blocked. Can you help to tell me how to unblock the China websites?

  • 2640589164 commented  ·   ·  Report

    HI I encountered a problem during the installation process. Finally, the installation is complete. I want to try, whether it can be used normally. The question of whether affect use. You can give me an account. Let me brief test?

  • Darrick Wilmers commented  ·   ·  Report

    I would like the ability to configure in my network an additional router with VPN. The ISP here in Abu Dhabi does not support PPTP, only PPPoE. My current router is an Aiport Extreme with an additional Airport Express to extend the network.

  • Jeff commented  ·   ·  Report

    Been usng the Pure VPN for 2 days already.

    I notce, my internet becomes slow even if use the Malaysia server.
    Also, not able to open some pages.

  • Bridget commented  ·   ·  Report

    How can I change my settings from the UK to the USA please?

  • JK MENEFEE commented  ·   ·  Report

    The 3 day trial set up nicely and would have bought subscripion, but websies could tell I was masking my location. So, we will not be subscribing :(

  • Dick Elberse commented  ·   ·  Report

    Hi I have some complaints actually:

    1. the pass word is not saved, even if I enter it in the PureVPN application for Mac or the Network preferences. I have to enter it each and every time.

    2. the iphone APP never launches, it crashes before opening, after I enter the username and pass word.

    I was going to recommend you to people, but this needs to be solved first.

  • Marco commented  ·   ·  Report

    Hi,

    I can't get Internet access with the italian server since this morning 9a.m.

    I tested other servers (Germany, Panama, ...) and I could get Internet access,

    is there any problem with italian servers ?

    Please let me know

    thanks !

  • KAWTAR commented  ·   ·  Report

    ANA KAWTARMIN MAROC

  • Karafom commented  ·   ·  Report

    Hi,

    My invoice number is 394126. Although I paid money I didin't get my activation code or password. So I can not use vpn service. Please help me.

  • shafeeq commented  ·   ·  Report

    i would like to connect

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Sebastian Wakefield - In order to better assist you please share the following information:
    1) Which server do you try to connect?
    2) Do you get same error on other servers or just on specific one ? Please share the error number or screen shot if possible.
    3) Do you use manual VPN connection or PureVPN Client?
    4) Have you tried by switching between the protocols i.e. PPTP and L2TP?
    5) What is your OS (Operating System: Windows, Mac, Android, iOS, Router etc)?
    6) Where are you located and share the purpose for which you want to use VPN and we will guide you accordingly

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @gail - Please follow the below steps to reset your VPN password:
    1. Please Open Client Login page http://billing.purevpn.com/clientarea.php
    2. Enter your registration email address and password to login to Client Area
    3. Goto account details
    4. Click on change password
    5. Click on change VPN password
    6. You will receive an email with token No so enter your token No and click verify
    7. Then enter your desired password
    8. Click save changes

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