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How can we improve our PureVPN on Windows?

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AdminPureVPN (Product Team, PureVPN.com) shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Craig Joslen - Please share with us your issue which you are facing so we will guide you accordingly. Also you may join us on live chat from our website.

  • raymond commented  ·   ·  Report

    please know this because it is very good to be good

  • raymond commented  ·   ·  Report

    life is goos and enjoyment it good because it is good to be good when you wish yourself good good will follow you but if you wish yourself bad bad will follow you but for me think i like good and enjoyment and that is why i am here to fell good and also enjoy myself thanks very much

  • Craig Joslen commented  ·   ·  Report

    I received your emails with my acct details. I have triple checked username and password and attempted to get on to the VPN.
    I had to get a new desk top computer but I am pretty sure I haven't used all my devise downloads. Internet here in SA is difficult
    without the VPN.

  • otis Campbell commented  ·   ·  Report

    Hi I just purchased yoiur product today, and I~m not sure if I~ve configured it properly.In the dashboard suggestion I see no connection status bytes, duration or ip address, I assume i~m doing something incorrectly

  • Lulu commented  ·   ·  Report

    Please note, that this subscription is only for one year, not revolving automatically another year.
    Thank you so much for confirmation.

  • emilcie cortes commented  ·   ·  Report

    Dear Purevpn,
    Please except this as a notification to use your money back guarantee policy, or just to let you know that I will no longer be needing your services. I want to thank you for all your help during the time I had it.
    Sincerely
    Emilcie E Cortes

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @andrew - Sorry for inconvenience. Please share with us your issue so we will assist you accordingly. You may also join us on live chat from our website.

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @sybren dijkstra - In order to better assist you please share the following information:
    1) Which server do you try to connect?
    2) Do you get same error on other servers or just on specific one ? Please share the error number or screen shot if possible.
    3) Do you use manual VPN connection or PureVPN Client?
    4) Have you tried by switching between the protocols i.e. PPTP and L2TP?
    5) What is your OS (Operating System: Windows, Mac, Android, iOS, Router etc)?
    6) Where are you located and share the purpose for which you want to use VPN and we will guide you accordingly

  • erdal commented  ·   ·  Report

    gregregregre

  • John gary commented  ·   ·  Report

    I love my job

  • andrew commented  ·   ·  Report

    i am so disapointed in how this vpn service works. if i new that it was this bad i would not have paid for it. i have never experienced such a frustrating vpn beforre. i think the longest ive had it work for was 20 mintues. if i could go back in time i would not purchase this and i am not going to refer this vpn to anyone. stay away is what im going to tell them

  • Sybren NA commented  ·   ·  Report

    Hi,

    Most of the time my internet fails if i connect to purevpn.
    This problem is new i did not had any problems before.

    Do you have a suggestion.

    Thanks

  • Lane commented  ·   ·  Report

    still isn't working - I get the same message

  • pichon commented  ·   ·  Report

    I can not connected to the web when PURE VPN is connected, Why?

  • Ed commented  ·   ·  Report

    Auto reconnect?? Really? I love purevpn, but if I can't leave it on with confidence overnight.... BTW, the Vancouver server is amazingly fast...and flaky. Disconnects constantly, whenever I leave the computer alone it invariably disconnects at some point.

  • paul shank commented  ·   ·  Report

    has my subscription expired? I can't seem to log on...

  • Paul Keijzer commented  ·   ·  Report

    would appreciate if you could add a server in India.

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