Your general feedback here
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AdminPureVPN (Product Team, PureVPN.com) commented
@Calvin Please connect with the server address vlus-cn1.purevpn.net and again try to access PPTV, and share the results with us.
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AdminPureVPN (Product Team, PureVPN.com) commented
@maurizio Sorry for the inconvenience. Please share with us which operating system you are using, and we will assist you accordingly.
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AdminPureVPN (Product Team, PureVPN.com) commented
@iven Please connect with the server address hulu.purevpn.net and then try to access Hulu and share the results with us.
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AdminPureVPN (Product Team, PureVPN.com) commented
@iven Please find the email in your Inbox/ Junk/ Spam/ Promotions etc, having subject "PureVPN [Annually Unlimited Plan Account] ***" that contains your login details. You may also find that email in your client area by following the steps below.
1- Login to the client area http://billing.purevpn.com/clientarea.php
2- Go to my account details
3- At the right side you can see "Quick Navigation" option
4- Under that option you will find "My Email"
5- Click on "My Email"
6- Check your account details email for username and password. -
Yamma Khalid commented
The worst VPN i have ever used in my life!
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mike commented
Dear Sir,
I cannot connect with the VPN on my Android device, it keeps reconnecting
all the time. Please help!Thanks!
Tommy -
Richard Sharpless commented
I am having problems with opening the PureVPN app. I can not find it to see I am connected. Please explain how to connect to PureVPN and know that I am connected and How to put the PureVPN app on my Desktop.
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Calvin commented
Dear Sir,
Why i using PureVPN connect to China , The PPTV still can't watch.
PLease help to tell me using which connection for China PPTV.Thanks
Calvin Tan -
maurizio commented
Shit. does not recognise my password, does not allow me to enter!!! USELESS!!!
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ingrid commented
can you please give me the information to watch on hulu
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iven commented
hi guys,
i bought one year service , but l forgot the password, how can i get my
password back?
btw: i know my username and registered email.
thanks.
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AdminPureVPN (Product Team, PureVPN.com) commented
@sam rugless : Sorry for the inconvenience. Please let us know what issue / error are you getting so we will assist you accordingly
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AdminPureVPN (Product Team, PureVPN.com) commented
@Dave Jackson - Please let us know what error are you getting on other protocols so we will check and assist you accordingly.
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AdminPureVPN (Product Team, PureVPN.com) commented
@bertani roberto : We have cancelled your said invoice , Kindly check your client area for the same.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Nick : Could you please try to connect via ie1.purevpn.net and let us know the results.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Louis : Have you tried to check by switching protocols i.e pptp and l2tp ?
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AdminPureVPN (Product Team, PureVPN.com) commented
@purevpn0s103918 : It is to inform you that our mac is not compatible with Mac 10.10 , you may configure your vpn account manually from the below given URL :
PPTP : http://www.purevpn.com/config/mac/pptp.php
L2TP : http://www.purevpn.com/config/mac/l2tp.php
Server List : http://billing.purevpn.com/pptp_l2tp_hostname_list.php -
Art commented
Dear sirs,
When will you produce PureVPN update regarding automatic opening and closing of the
internet browser depending on the connection breaking. Such option exists in
VPN software of your competitors and, it is critical for users, otherwise hiding users' IP
address makes it a useless issue.Thank you and would be grateful for your prompt feedback.
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Cleide dos Santos commented
Hi! I would like to have suport to use my vpn in my ipad.
I tried to install but not sucess.
thanks,
Cleide -
sam rugless commented
Your product is poor. Does not even work. Just cost me $2.50 and cant get it to work. Rip off.