Your general feedback here
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Derek commented
The VPN speed using Singapore server is very slow. Disappointed with it.
Tried changing protocols but to no use. -
AdminPureVPN (Product Team, PureVPN.com) commented
@Vignesh - You are requested to please close PureVPN software and exit it also from system tray then relaunch the software and try again.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Roland - You are requested to please uninstall PureVPN software completely, remove PureVPN folder from program files/program data then reinstall fresh copy from our website.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Larry Rhoe - Please follow the instructions given at https://forum.purevpn.com/forum/support/troubleshooting/89288-how-to-turbo-charge-your-vpn-speed in order to improve the speed.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Ryan - You are requested to please switch between US servers as we offer multiple US servers. You may find all the servers from this link http://billing.purevpn.com/pptp_l2tp_hostname_list.php
Also please share with us your purpose of using VPN so we will guide you accordingly.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Russell - You are requested to please follow the instructions given at https://forum.purevpn.com/forum/support/troubleshooting/89288-how-to-turbo-charge-your-vpn-speed in order to improve the speed.
You may also join us on live chat from our website so we may check your issue remotely.
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Dufloucq Roland commented
Hello I have a connection problem
error message saying that the application and not properly installé.Puis that authorization failed. -
Larry Rhoe commented
What's going on every server is deadly slow. 10 mb download 44 minutes, ??????I have tried every server near me and they all are super slow and this just started with in the last day or two. NOt Happy
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Russell commented
I have purchased and installed PureVPN with NAT firewall and web protection enabled.
I have found running this application slows down Chrome (Win7) and internet response times to such a point that it is unworkable.
I am extremely disappointed that this application is so resource intensive that I can't use it and have wasted my money on this application.
I have used the Astril VPN solution in the past and did not find it to inhibit my system as much as this. -
Vignesh commented
I am just testing feedback form,please first time the GUI freezed,when i clicked Submit Feedback.
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Ryan commented
Why US fast server very slow recently?
It's very hard to open the 480p video on youtube?
Now I have to forget about the 720p/1080p?
Please improve and thanks -
AdminPureVPN (Product Team, PureVPN.com) commented
@Petros Could you please join us on Live Chat at our website so that we may assist you there in real time?
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Petros commented
Hi I am new user to purevpn and I'm pretty happy with the results I have
a question if the platform supports Link aggregation, using multiple Ethernet
network?
Or Line bonding like for faster speeds more ADSL and GPRS Lines at my PC
Like with (Speedify) VPN and
WiFi, 3G/4G, and wired networks to create one faster and more reliable super
-connection.
http://www.connectify.me/about-us/Thank You
Petros -
AdminPureVPN (Product Team, PureVPN.com) commented
@wang quan It is to inform you that currently you have no active subscription in your account.
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wang quan commented
when is my expiration? I want to buy for another year for VPN service.
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John Payne commented
Recception for the past 4/5 days has been very poor and has either been non existant or disrupted
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AdminPureVPN (Product Team, PureVPN.com) commented
@devi - You are requested to please follow the link regarding disconnection issue http://support.purevpn.com/customer/portal/articles/1616041
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devi commented
VPN is automatically disconnecting while using
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samal commented
vpn is always disconnecting automatically
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AdminPureVPN (Product Team, PureVPN.com) commented
@Phil Nicholls - Please share with us which website you want to access so we will check at our end and update you accordingly.