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How can we improve our PureVPN on Windows?

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AdminPureVPN (Product Team, PureVPN.com) shared this idea  ·   ·  Report…  ·  Admin →
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  • Mark commented  ·   ·  Report

    Can you check what is wrong with purevpn.
    It doesnt work and yes i tried everything.
    If i use Psiphon3 it goes quicker and it is free.
    While i write this email i try to open facebook but it doesnt open why?!!!!
    I already send more mails but nothing happens.
    I have to say it is one of the worst things i ever paid for!!! a true waste of money i don't use it because it doesn,t work.

    here my teamviewer code
    239 630 084
    tf5b67

  • Ignacio commented  ·   ·  Report

    Hi,

    I think it would be useful if you make the main menu fully viewable for netbooks, as with some resolution configurations (and netbooks usually are limited on this issue) it's diffitult to browse the menu's options, because it's not possible to escale it.
    Thanks

  • Petr commented  ·   ·  Report

    Hi, what does it mean "720 error" after verifying pssword with "fastest chinese server"? Yesterday it works perfectly, but not today. Every other servers works good, except your "fastest chinese server", the speed with this feature was superfast. It stop to work this morning. Thanks.

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @ Margarethe Weisshuhn - We have sent your account details on registration email address. Please check your inbox/spam/junk folders. You may also find by following below steps.
    1- Login to the client area http://billing.purevpn.com/clientarea.php
    2- Go to my account details
    3- At the right side you can see "Quick Navigation" option
    4- Under that option you will find "My Email"
    5- Click on "My Email"
    6- Check email having subject PureVPN Resent [Annually Unlimited Plan Account] ***

  • Ken Kimmel commented  ·   ·  Report

    Help! Purevpn is running so poorly for me in Tianjin, China.

    There are constant disconnects and most of the time I just cannot connect.

    Do you have any configuration changes that may help me?

    Thanks,

    Ken Kimmel

  • Harukak commented  ·   ·  Report

    Hello. First of of, I haven't used too many vpn no matter whether it's free or paid. I'm glad to use such a good software. Yeah that's purevpn.

    Please forgive me that I don't use the email registed on my account which is blocked. I have 2 questions confusing me:
    1>what I understand the 1-month plan is whenever you want to use vpn, then you pay it. Like I plan to use vpn in Jan. and Mar. Then I needn't pay for Feb. So I just leave the invoice ticket alone. Is this correct? I hope I won't be charged unexpected.
    2>I use proxy to pay the vpn yesterday. Ehm I failed at turning into the checkout page which is Alipay. I tried many times and I find in my packages&services there are several ticket in pending status. Is it ok just leave the ticket there with unpaid? Because I don't find where to delete them.

  • fahad commented  ·   ·  Report

    please send me the user name and the password

  • Bill Kittredge commented  ·   ·  Report

    Folks,

    I tried to access Hulu and got 'based on your IP address, you are trying to access Hulu
    with a proxy tool. Hulu is not available outside the US...blah blah blah'

    solution?

  • Margarethe Weisshuhn commented  ·   ·  Report

    Guten Tag Service Team VPNPURE
    Bitte was bedeued ERROR VPN 691?
    Wie kann man diesen Fehler reparieren bitte
    Bitte um schnelle antwort bitte
    Mit herzlichen grüssen Weisshuhn

  • ali commented  ·   ·  Report

    hi.UserProxy and pasword???
    tank

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @cheng - Please share with us the error which you are getting while connecting to China server. Also please share with us are you getting this issue on China server only or on all servers.

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Anoosh Mofrad Please accept our sincere and unreserved apology for any inconvenience this may have caused you. Your account has been verified and enabled. Actually this system is implemented in the light of increasing number of scams. Let me share with you that card of US was used from the IP of China due to which our automated system asked for verification. Moreover, you did not reply our email for 24 hours after which your account was disabled.

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Nam It is to inform you that you can connect on one IP at a time with your username. The other 4 connections will be with other 4 different IPs.

  • cheng commented  ·   ·  Report

    i cant connect to server of china

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