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How can we improve our PureVPN on Windows?

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AdminPureVPN (Product Team, PureVPN.com) shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Pankaj Sharma - We have sent your account details on registration email address. Please check your inbox/spam/junk folders. You may also find by following below steps.
    1- Login to the client area http://billing.purevpn.com/clientarea.php
    2- Go to my account details
    3- At the right side you can see "Quick Navigation" option
    4- Under that option you will find "My Email"
    5- Click on "My Email"
    6- Check email having subject PureVPN [One Month Unlimited Plan Account] ***

  • meghan foz commented  ·   ·  Report

    whats with your vpn.. it isnt wort to subscribe an unlimited plan, i cant even used it on my phone and here in my computer the connection is always disconnect and always ask my username password etc.. Can u just please give me an link on which i can used the vpn automatic, coz im quit pissed off in this way..

  • Alessandro commented  ·   ·  Report

    you have to improve the quality because most evening of my monthly contract it works very slowly and i can't use it a lot

  • Connie commented  ·   ·  Report

    I can't get it to connect to anything...ugh...

  • Anees Ahmed commented  ·   ·  Report

    Please deactivate automatic update of the software.
    I could not find anywhere in the software to turn auto updating off
    Twice now, the update comes on automatically and fails and the application
    will not work any more.
    I have to then uninstall the application and install it all over again

  • Burak Uçar commented  ·   ·  Report

    Program bilgisayarmda hata veriyor programı iade edip paramı geri almak istiyorum

  • sam burton commented  ·   ·  Report

    I HATE using your shit service, 7 months ago it was great connections and speed, Connections use to last me 3-4 days, and be FAST speeds.

    NOW I get disconnected within 2 hrs, and have to re-enter tediously my password manually everytime I use it on my mac mini version 10.9.5

  • Iskandar Aman commented  ·   ·  Report

    Poor purevpn. Need to axchange. Firsttime using 19er carBOM. Hard Wash.

  • Magnus Håland commented  ·   ·  Report

    This is more of a complaint then suggestion I guess...

    I used to be able to use more or less my maximum internett speed on your service before (20-30mbit) but I'm now down to 300-400kbit most days, which makes your service pretty much useless to me.

    So I guess the suggestion is, focus a bit more on being able to deliver high speeds then new features in the future, many of the new features are really nice, but they do not make up for lower speeds.

  • B. Faris commented  ·   ·  Report

    Hi,

    Will there be a problem if I use task mamager to stop VPN from running in the background when not logged on? I don't see the need for a process running unless I'm using it.

    Thanks,

    B. Faris

  • Pierre commented  ·   ·  Report

    Suggestions to improve PureVPN :

    - In the application, when we put the mouse pointer over the question marks, the popup windows disappears after 5 seconds, even without moving the pointer.
    This makes her very uncomfortable reading.
    Suggestion :
    --> Make it fixed, or maintain apparent until the mouse pointer leaves the question mark.

    - In our account and application, there is no clear basis of our subscription status. Nohing indicates exactly when the subscription ends and protection. The due date of the invoice is not enough.
    Suggestion :
    --> Indicate the date and exact time of the end of our subscription, or countdown.

  • darby2014 commented  ·   ·  Report

    I can not connect by PPTP and L2TP protocol in China. Please fix the issue urgently.

  • Pankaj Sharma commented  ·   ·  Report

    Can't login. Just purchased monthly plan. old password not working.

  • shahid commented  ·   ·  Report

    how to watch ptv sports live .................................................

  • jon cawsey commented  ·   ·  Report

    Hi I am constantly finding the vpn drops on my ipad and iphone as soon as I open the browser, additionaly my pc refuses to connect with an 807 error.

    Neither of my passwords are accepted when trying to switch VPN's and its now getting more than a little frustrating.

    Note vpn was dropping in the UK too so itsan issue between software and apple

    please advise fix.

    thanks
    jon

  • foaida commented  ·   ·  Report

    foaida omar

  • Nick commented  ·   ·  Report

    all broken!

    cant's find pasword reset, when I finally did it failed

  • Cory commented  ·   ·  Report

    Hi,

    Lately I have been having a hard time connecting for more than a few minutes. It takes 15-20 minutes to find a server and then once connected I have only 5-10 minutes before the connection gets lost or becomes unbearable slow. Has something changed?

    Sincerely,
    Cory

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