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How can we improve our PureVPN on Windows?

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AdminPureVPN (Product Team, PureVPN.com) shared this idea  ·   ·  Report…  ·  Admin →
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  • Jay House commented  ·   ·  Report

    Confirming request for photo of credit card

    I wanted to confirm the authenticity of the request for me sent via email to provide a photo of the front of my credit card with some of the information covered. Is this a legitimate request from PureVPN?

  • Walter commented  ·   ·  Report

    Access from this country is restricted. [107.169.101.30]-US

    Triied to access www.citibet.net.

  • Diego Rivero commented  ·   ·  Report

    Hi Guys, just to tell you that still when choosing UNBLOCK WEBSITES as purpose and choosing "connect to the fastest server" it chooses CHINA... Is not exactly unblocking anything... You should try to fix this. Thanks!

  • David commented  ·   ·  Report

    Hello,

    My android mobile VPN is not connecting in China. Please advise.

    Best,

    David

  • frank commented  ·   ·  Report

    why my ID can not login?

  • Edgar Biehler commented  ·   ·  Report

    Sorry, but this application doesn`t work properly in China.
    Take a look at Astrill. Once installed you`ll never have a problem.....I`ve really got no benefit.

  • THOMAS CONWAY commented  ·   ·  Report

    I AM TRYING MY USERNAME AND PASSWORD TO CONNECT. NO GO. BECAUSE I AM NOT SURE IF ZEROS ARE NUMBERS OR LETTERS.FUTHERMORE I NEED FRO START WHAT TO DO. HELP.YOUR GUIDENCE COULD BE BETTER.YOURS TOMMY BOY.THANKS. HELP.

  • almriy commented  ·   ·  Report

    hhgdvbdj

  • douglas smith commented  ·   ·  Report

    nothing but trouble connecting,so far tablet and phone had to be manual input,mac mini proving impossible .....not a happy camper will probally cancel

  • Derren commented  ·   ·  Report

    Loving the service and reliability but please can we have an option to start the application minimized?

  • hunan commented  ·   ·  Report

    Sorry, I am a Chinese mainland users to very unstable with recent PureVPN, sometimes no, not the normal connection. Will there be a better way to perfect use PureVPN. Thank you!

  • David Keffer commented  ·   ·  Report

    I like your software very much, and have rated it twice. How can I get the rating request to STOP, please? Enough is enough!

    Thanks.

  • Alan Trefzger commented  ·   ·  Report

    I am so disappointed. Speed is modem slow and is not stable. I got (and paid) your service last week and I am really regretting my choice.

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @meghan foz - Kindly go to your Network Preference, select VPN connection remove username and password, make sure there is no space left then re enter your username and password then connect / disconnect. Now launch PureVPN app remove username and password, make sure there is no space left then re enter your username and password then connect. It will resolve your username password issue.

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Sam - Sorry for inconvenience. Regarding password issue kindly go to your Network Preference, select VPN connection remove username and password, make sure there is no space left then re enter your username and password then connect / disconnect. Now launch PureVPN app remove username and password, make sure there is no space left then re enter your username and password then connect.

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