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How can we improve our PureVPN on Windows?

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AdminPureVPN (Product Team, PureVPN.com) shared this idea  ·   ·  Report…  ·  Admin →
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  • Adam Coolidge commented  ·   ·  Report

    I love this VPN! Other VPN's I used did not work, suddenly I was having fraud problems.. But now I don't, pureVpn saved my financial life!

  • AKINOBU HAMADA commented  ·   ·  Report

    I have forgoten to pay for the invoice below.
    Is it possible to keep my accout (ID&PIN) if I make a payment after the due date?

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Alwyn Williams - We have sent your account details on registration email address. Please check your inbox/spam/junk folders. You may also find by following below steps.
    1- Login to the client area http://billing.purevpn.com/clientarea.php
    2- Go to my account details
    3- At the right side you can see "Quick Navigation" option
    4- Under that option you will find "My Email"
    5- Click on "My Email"
    6- Check email having subject RE: PureVPN [Quarterly Unlimited Plan Account] ***Resent

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Erin Roussey - Sorry for inconvenience. You are requested to please join us on live chat from our website so we will guide you accordingly.

  • chin commented  ·   ·  Report

    my vpn connection always turns off and on and my internet even has become slower. is there a solution to this?

  • Jessica Allen commented  ·   ·  Report

    Hi I bought Purevpn in Decemeber in England (for a year) and now I'm in China
    and it is now saying it doesn't recognise my username and password!

    I pay via paypal automatically so I should not have a problem. My registered email is
    jessallen19@gmail.com but as I can't get onto Google until this is fixed please
    respond ASAP to sax19300@hotmail.com.

    Hoping to hear from you very soon!!

  • Hamza Hayat commented  ·   ·  Report

    i cant connect to any server

  • Kamin commented  ·   ·  Report

    *99#

  • Laurie commented  ·   ·  Report

    In 'Split Tunneling' it'd be helpful to be able to switch specific applications on and off rather than delete and read them them.

    I also found that once I had made any sort of change in there I was unabel to get the 'search for apps' button back so had to manually add them. The button should remain.

    A nice extension would be to have a way to have specific hostnames reouted via VPN but not others (or perhaps the reverse).

  • asma commented  ·   ·  Report

    i want login

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @George Thanks for your suggestion. We have forwarded your suggestion to the concerned team to consider it.
    We've grown big and bettered our services because of the valuable feedback from our customers like you. I humbly request you to share your idea on http://ideas.purevpn.com so that we can update you when your idea gets implemented. Your vote values a lot for us and we will try our best to meet your expectations.

  • adam commented  ·   ·  Report

    How to setup VPN on mobile phones?

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Wang Jin Sorry for the inconvenience. Could you please share with us what error you are getting when you try to connect VPN, so that we may assist you accordingly. Moreover, please share with us which operating system you are using and which protocols you have tried so far, so that we may assist you precisely.

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @sam burton Could you please join us on live chat at our website so that we may assist you there in real time for the issues you are having.

  • Martin Olde Monnikhof commented  ·   ·  Report

    I am a longtime costumer. Today I paid for an extension for one year. The amount was $ 160. Now I see that you can get the same package for less then $ 50. I feel betrayed! You are treating longtime customers in a bad way.

  • weiwei commented  ·   ·  Report

    I need a trial account

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