Your general feedback here
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AdminPureVPN (Product Team, PureVPN.com) commented
@Lachlan - Please follow the instructions given at http://support.purevpn.com/customer/portal/articles/1698573 in order to improve the speed.
Regarding disconnection issue please follow this link http://support.purevpn.com/customer/portal/articles/1616041
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AdminPureVPN (Product Team, PureVPN.com) commented
@Tim - It is to inform you that we have launched our latest build for Yosemite. Please join us on live chat from our website and ask for that.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Mike - Thanks for contacting us. It is to inform you that there is no default connection option to always use the same server and protocol but we have forwarded your suggestion to concerned department.
Automatic option in the protocol always selects best server for you as per your selection.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Bernard Bay - We have forwarded your suggestion to concerned department to look into your suggestion.
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AdminPureVPN (Product Team, PureVPN.com) commented
@sam - Please share with us the issue/error you are experiencing while using our service so we will guide you accordingly.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Alessandro - Could you please share with us the error/issue you are experiencing while using our service so we will guide you accordingly.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Caleb - Please share with us the username which you are using to connect VPN. Also you may join us on live chat from our website so we will assist you there.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Juliet - It has been forwarded to concerned department to loon into it.
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AdminPureVPN (Product Team, PureVPN.com) commented
@joel - Please share with us the version of Mac you are using so we will guide you accordingly. You may also join us on live chat from our website.
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moha commented
help me please
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shankar commented
Hi,
Today the server is very poor why ???
thanks
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Ron Neilson commented
I have been looking PureVPN for windows and mac. However as you have not developed OpenVPN client for MAC I cannot consider your service. You obviously don't think it is worthwhile for mac machines.
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AdminPureVPN (Product Team, PureVPN.com) commented
@david - It is to inform you that currently you may use Split Tunneling via our software only to run any specific browser via VPN.
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AdminPureVPN (Product Team, PureVPN.com) commented
@M Menon - Thanks for your suggestion. We will forward it to concerned department.
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AdminPureVPN (Product Team, PureVPN.com) commented
@royten - Please follow the instructions given at https://forum.purevpn.com/forum/support/troubleshooting/89288-how-to-turbo-charge-your-vpn-speed in order to improve the speed.
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AdminPureVPN (Product Team, PureVPN.com) commented
@RPM Mayfield - It is to inform you that Split Tunneling is for Windows only. We are working on it to make it available for Mac as well.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Samia Beer - Please join us on live chat from our website so we will assist you there.
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ani meni commented
hi
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AdminPureVPN (Product Team, PureVPN.com) commented
@ Rex CZuba - Kindly go to your Network Preference, select VPN connection remove username and password, make sure there is no space left then re enter your username and password then connect / disconnect. Now launch PureVPN app remove username and password, make sure there is no space left then re enter your username and password then connect.
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AdminPureVPN (Product Team, PureVPN.com) commented
@P Chauhan - Please go to system tray of your desktop and right click on PureVPN software icon then click on about it will show you the version of the software which you are using.