Your general feedback here
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mario commented
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davidmario commented
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Darrell Wyse commented
I need help setting this up or a refund. Your choice.
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jeff tillman commented
Just make sure the chat room is available, also make sure the enquiry email is monitored
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luiz commented
Hi two suggestions:
First a feature where if Pure VPN gets disconnected, it would send a comand to disconnect me from the internet, to mantain my surfing secure before I realize it is off. Second a screen friendly version of the software, where if Im not adjusting settings it minimizes into a smaller version for monitoring. -
Justjoh commented
Good
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AdminPureVPN (Product Team, PureVPN.com) commented
@moha - Please share with us your issue in detail which you are experiencing so we will guide you accordingly.
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AdminPureVPN (Product Team, PureVPN.com) commented
@shankar - Could you please share with us the issue/error in detail which you are experiencing so we will guide you accordingly.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Ron Neilson - It is to inform you that our team is already working on it to launch the client of MAC for OpenVPN like we integrated OpenVPN with our Windows software.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Balaji Dorani - Please follow the instructions given at http://support.purevpn.com/customer/portal/articles/1698573 in order to improve the speed.
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AdminPureVPN (Product Team, PureVPN.com) commented
@guopengfei - It is to inform you that we offer 5 multi logins so you may use your account on 5 devices simultaneously.
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AdminPureVPN (Product Team, PureVPN.com) commented
@nizar mungur - You are requested to please try switching between protocols i.e PPTP/L2TP and also switching between servers.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Toso Malemodo - Thanks for your suggestion. Your suggestion has been forwarded to concernded department.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Joshua Novess - It is to inform you that if you are using Windows so you may use our Internet Kill Switch feature which works in a way when VPN disconnects your internet activity also stops working so it prevents to reveal your real IP.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Eric Keller - Could you please share with us your purpose of using VPN so we will guide you the best server as per your need.
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e.janse commented
Please re- subnit account and password. Error 691.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Barry Brown- We have sent your account details on registration email address. Please check your inbox/spam/junk folders. You may also find by following below steps.
1- Login to the client area http://billing.purevpn.com/clientarea.php
2- Go to my account details
3- At the right side you can see "Quick Navigation" option
4- Under that option you will find "My Email"
5- Click on "My Email"
6- Check email having subject RE: PureVPN [Annually Unlimited Plan Account] *** -
AdminPureVPN (Product Team, PureVPN.com) commented
@Louise Conry - It is to inform you that once VPN disconnects so our software shows you the disconnection buttton and also in the system tray of your desktop pop appears about disconnection of VPN.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Chris - Could you please share with us the server address which you are using to connect VPN. Also please follow the instructions given at http://support.purevpn.com/customer/portal/articles/1698573 in order to improve the speed.
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AdminPureVPN (Product Team, PureVPN.com) commented
@Nauman - It is to inform you that as per our record you didn't pay for our service. Please place your order first from our website so we will send you username and password to connect VPN.