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How can we improve our PureVPN on Windows?

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AdminPureVPN (Product Team, PureVPN.com) shared this idea  ·   ·  Report…  ·  Admin →
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  • William C Browatzke commented  ·   ·  Report

    I am getting an error when trying to log into HULU how do all the site to see me.
    I am in china and this is why i bought Purevpn cause it works amazing.
    this is my first time using HULU

    Thanks
    William

  • Miles commented  ·   ·  Report

    I pay for PureVPN so that I can watch the TV services I pay for in the States while I am overseas. Over and over again, when I choose to the "Netflix USA" or the "TV Watching US" servers, PureVPN connects to servers outisde the US--so I I can't watch Netflix or TV.

    I know that it's the server, at least in part, because web pages show up in German or other European languages.

    This unacceptable.

  • eric fontaine commented  ·   ·  Report

    je n'arrive pas me me connecter en chine sur le serveur france .
    pourquoi est ce qu'il y un probleme avec mon compte ?

  • luiz commented  ·   ·  Report

    A server refresh button, cause when you are on a ip that is too slow, u should have the option to refresh, to maaybe be assign a faster one...

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Eric - It is to inform you that our service is working fine in China as we have lot of satisfied customer in China who are using our service. You may also join us on live chat from our website for further queries.

  • sandra commented  ·   ·  Report

    My smart DNS is not working and I am unsure how to go about fixing the problem is this a problem that everyone is having or just me.

  • Lorena commented  ·   ·  Report

    Hello Ms o Mrs,

    My account has been disabled. Yesterday i sent a picture of my
    credit card to : enquiry@purevpn.com but today is still not working.
    Could you tell me, please, if you are going to make available again? When?
    I really need VPN and i was planing purchase another month with purevpn
    but if i'm still having this problems I will have to purchase another vpn.

    Thank you for your promt reply,

    Best rewards,

    Lorena

  • Eric commented  ·   ·  Report

    There have some web have be turn to wpkg.org.
    Is that the China firewall crack the vpn service?
    I need to use the NoScript addon to stop the crack'script, but it impeds the browsing.
    Is that have any other solutions for this problem?

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Anna We really apologize for the inconvenience. Kindly try to connect VPN again making sure that there is no spaces in either username or password, and share the results with us.

  • Glen Black commented  ·   ·  Report

    U r cancelled, requests of password, means u have dropped out

  • amy commented  ·   ·  Report

    whiyejrbfmfyukrl3olew

  • Debra Ross commented  ·   ·  Report

    so far so good, not set up yet

  • shenzhen alvear bag ltd commented  ·   ·  Report

    Hi
    Does each country have only one VPN line?
    Could you offer two or more different IP line of each country?
    wait for your early reply.
    tks.

  • Anna commented  ·   ·  Report

    I am honestly getting tired with having to deal with your bad vpn service. It says "authetification failed", can you please enlighten me why it is happening this time?

  • Grant commented  ·   ·  Report

    There really should be a setting option to "Start PureVPN Minimised".

  • Samuel Vanneste commented  ·   ·  Report

    idea : start reduced

    why : when you set pure vpn to start automatically at windows boot even with auto connect, its main window opens.

    I have seen no option to start the app reduced at Windows boot

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