Your general feedback here


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AdminPureVPN (Product Team, PureVPN.com) commented
@Frans Hendrikx - Please join us at our live chat and we will assist you accordingly.
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Frans Hendrikx commented
Shame you do not offer the same pricing in the client as you do on the website
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AdminPureVPN (Product Team, PureVPN.com) commented
@Robertos Thanks for contacting us. Please join us via live chat available on our website and we will guide you there accordingly.
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sasan commented
thanks
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Robertos commented
Hello,
How come a site like www.bodycontact.com can ban all your Ip´s ?
You can´t register as a new member.
All your swedish Ip´s is banned.
Is there no way around ?
Thanks,
Robertos
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Robertos commented
Hi,
We need more Ip´s in Sweden
Alot of them are blocked by different sites... like "www.bodycontact.com".
Thanks,
Robertos
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wei yin commented
hello
why today the purevpn doesn't work well with pptp connection.it always pops "error 807"
anyone knows whats going on? -
AdminPureVPN (Product Team, PureVPN.com) commented
@Margaret Thanks for contacting us. Please try switching between protocols i.e. PPTP / L2TP and servers then share the results with us. You may also join us live chat support from our website in case of any other assistance.
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Margaret commented
I paid for this so I could watch the UK televised world cup matches. he speed was so slow it was impossible. Please give me my money back.
Margart Lea
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AdminPureVPN (Product Team, PureVPN.com) commented
@Prayas - You have been assisted via live chat.
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Prayas commented
Sir,
We are using pure vpn in 5 PC but we getting problem to access it..
There are some error is showing (Your Account is disable)..
Please help us... -
AdminPureVPN (Product Team, PureVPN.com) commented
@GUTMANN - You have been assisted via live chat.
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AdminPureVPN (Product Team, PureVPN.com) commented
@abdullah Thanks for contacting us. You have been assisted via live chat.
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abdullah commented
Hello there i have very very fast speed around 100/80 mbs download and upload but when i am using your server
the speed failed to 25/ download and upload to 11 ? using denmark server -
AdminPureVPN (Product Team, PureVPN.com) commented
@Hannah Milne Thanks for contacting us. Your account details email has been resent. Please check our email with subject" RESENT PureVPN [Annually Unlimited Plan Account] ***" for your username and password.
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Hannah Milne commented
I've had the VPN Connection on my macbook air for over a month with no problems. This evening it asked that i enter my username and password again, the username was already completed however i cannot locate my password anywhere. I'm unable to login to my VPN account via your website as i cannot access the website from within the UAE (and need the VPN to allow me to do so).
Can you please email me my password?
My username is purevpn0s204203
Many Thanks - Hannah.
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AdminPureVPN (Product Team, PureVPN.com) commented
@michael Thanks for contacting us. Please join us via live chat from our website or send is an email at enquiry@purevpn.com and we will guide you there accordingly.
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michael commented
lost userid and password, I like to renew service
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GUTMANN commented
I have a problem. When i connect purevpn of a computer windows 7 64 bits, my ip adress is visible.
I have a freebox V6 with a rooter.
is what I should redirect ports rooter? -
AdminPureVPN (Product Team, PureVPN.com) commented
@Ying Chi Chen - Please join us on live chat from our website so we will assist you accordingly.