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How can we improve our PureVPN on Windows?

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AdminPureVPN (Product Team, PureVPN.com) shared this idea  ·   ·  Report…  ·  Admin →
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  • simon commented  ·   ·  Report

    I am finding it very hard to connect here in china, i have only managed to connect a couple of times in a week. is there anything i should be doing?

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Dr folamour Please try switching between the UK Servers and share the results with us. Also please share which operating system you are using.

  • Dr folamour commented  ·   ·  Report

    i'm pissed off i'm using PPTP on uk and i'm trying to upload a movie to vk.com since 3 times !

    HURRY !

  • Ljames commented  ·   ·  Report

    Thank you for your services, but I will not be renew my subscription with purevpn. Please do not bill me, for this month 7-20-14, close my account. I probably could recommend your services to a friend who maybe interested.

    Thank you again

  • B commented  ·   ·  Report

    BUG BUG BUG

    When I first launched PUREVPN, I chnged the setting "use internet kill switch"

    It says must run AS ADMIN >> EVEN to uncheck the setting

    I repeat: I cannot uncheck the "use internet kill switch" without launching as admin,

    So on a Windows User account without the ability to run AS ADMIN, I cannot connect to a server. I cannot even uncheck this setting

    I could not find a way to manually reset this setting in install path or registery or %appdata%

  • Gareth Oram commented  ·   ·  Report

    I have been told my acount is disabled. Despite emailing you 4 times I have yet to have any acknowledgement off you. Will my account ever be getting enabled again.

  • Mathieu commented  ·   ·  Report

    Im always having stability issues ....and its not the first time. I followed the instructions givin after the previous tickets but still having problems

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Anton Ammerlaan Please join us on Live Chat at our website so that you may get the required information from you and will assist you accordingly.

  • AdminPureVPN (Product Team, PureVPN.com) commented  ·   ·  Report

    @Brian Please exit PureVPN software from system tray and then right click on PureVPN icon on the desktop and click on Properties. Then go to compatibility tab and check "Always run as admin". Then save the settings and try to connect again.

  • Brian commented  ·   ·  Report

    When trying to connect purevpn I get the message "DNS has changed since you
    last connected.
    To secure DNS, restart with admin rights and then press Connect"

    Restart what? purevpn, the computer, something else and how do I restrt with
    admin rights? Is there a help section which woul explain these questions

  • yoseph commented  ·   ·  Report

    thanks

  • Anton Ammerlaan commented  ·   ·  Report

    I cannot make this VPN to work. I need a phone number so that your rep can walk me through the process of connecting and making it work.
    Thanks
    -AA-

  • moussa commented  ·   ·  Report

    dddddddddddddddddddddddddd

  • rida commented  ·   ·  Report

    allo

  • sweetic commented  ·   ·  Report

    I purchased a one-year period of use, but prompt account password was incorrect. Please help me to solve, thank you.

  • Xavier Bergantz commented  ·   ·  Report

    Hi,

    My connexion access does not work any more from today!
    Login: purevpn0s268006
    Password: 5td0ia6v

    Please could you check?
    Many thanks in advance,
    Best regards,

    Xavier Bergantz

  • john rowley commented  ·   ·  Report

    i havnt recieved my password and login

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