For users in China, provide a list of available servers in a place accessible without VPN.
You should provide a list of currently working servers (see what ExpressVPN does) for users in China, ideally inside the app.
When the server we're using get blocked (that's every other day), we need to contact PureVPN support and ask today's servers list, but support is blocked too so we need another vpn to connect to PureVPN support.
That how I ended up buying a product from your concurrent...