Number of password characters
Please extend the maximum number of characters used for a password. I advise people to use a sentence.
We welcome your query regarding password characters. It is to inform you that you can set or create password upto 16 characters.
Keep sharing your ideas!
yes, please fix.
Rebecca Haskins commented
Agreed. A 12 character password is not very secure. Here is a link to a study from Carnegie Mellon University on password security. https://www.ece.cmu.edu/~lbauer/papers/2016/tissec2016-password-policies.pdf
I am using this VPN service for its security features. It bothers me that your password policy is not as secure as your service.
Here is a link to an XKCD comic explaining password security mistakes. https://xkcd.com/936/
Please update your password policy for both VPN account and for website account.